Frequently Asked Questions

Everything you need to know about shopping with Beauty Exchange Supply.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.

What is your return policy for beauty products?

Due to hygiene and safety standards, we accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return authorization.

Are the products sold on Beauty Exchange Supply authentic?

Yes, we guarantee that 100% of our products are authentic and sourced directly from authorized distributors and manufacturers.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international locations. Shipping fees and delivery times vary depending on the destination country.

Can I change or cancel my order after it has been placed?

We strive to process orders quickly. If you need to change or cancel your order, please contact us within 1 hour of placement. Once an order has reached the shipping stage, it cannot be modified.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.